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Seth, 35’ Cabo - RI
"Thanks for the voice mail yesterday. I must thank you, as well, for a very pleasurable experience in purchasing our dream boat. We have encountered numerous different yacht brokers/sales people over the past several months in our pursuit of a new boat. Most of them presented themselves as nothing more than used car salesmen, which is not the type of person we wanted to work with. Your philosophy is quite different. You are not happy in just selling a boat. You take the time to listen to your customers needs, and with your extensive knowledge you make recommendations on which boat(s) will best suit them.
From the moment we began working with your company, your entire staff has been nothing but positive and energetic in finding us our new boat. This is the third boat we have purchased over the past seven years and I would fully expect that this is only the start of a long and prosperous relationship with your company.
As you know, Amy McLane was our official yacht broker, and she has been absolutely wonderful throughout this entire process. She has gone above and beyond the call of duty, on several occasions, to put this deal together. I know she is fairly new to this business but trust me when I tell you she is one of your strongest assets. It is quite obvious that she will do whatever it takes to get the job done.
I look forward to many wonderful seasons our new Cabo. Thanks again for everything!"
Jamie and Mike – 34’ Sea Ray
Amberjack 2001
"After six long hours of perusing Yacht Broker booths at the 2007 Boston Boat
Show we stumbled upon J & J Marine in the corner. Reviewing their
countless listings posted on the wall we came across a 34’ Sea Ray Amberjack,
a boat we have been admiring for more than a year. It was at that moment
that we realized that J & J were the antithesis of stereotypical brokers
because Dana didn’t swoon over us like a hawk targeting its prey. Instead,
he politely introduced himself and informed us he would be happy to assist
us with any questions regarding any listing of interest and would welcome the
opportunity to help us purchase a vessel that would truly make us happy.
During the conversation Dana asked us if we had a boat to sell. We told
him we had a 28” Albin and he replied he might know someone interested. We
knew this wasn’t a typical sales response because Dana epitomized integrity. Within
two weeks of this first meeting, Dana had efficiently marketed our Albin, received
several inquiries and sold our Albin at the best market price. His comprehensive
market analysis was right on target.
Next, we began working collaboratively with Dana and Eric (the J & J listing
agent for the Sea Ray). Eric’s philosophy and approach to business
was the same as Dana’s. It was all about us. We needed to
be happy. We know this is their business and they could spin anything
to their advantage, but they didn’t.
Both transactions were handled with the utmost professionalism and the least
amount of stress as possible. This process was truly our pleasure. We
were kept informed every step of the way and they both went above and beyond
expectation for our satisfaction.
Between their knowledge base and sense of “True Customer Service”,
we couldn’t be more pleased and recommend J & J for anyone interested
in dealing with true, caring professionals on their voyage to their dream boat.
Thanks and best wishes for continued success"
Jim and Dawn, 2002 Ocean 43 - NY
"Since buying the Four Moons (2002 Ocean 43) from you last May, I have never
been happier, every day is sunny to me. Thanks to you, I own my dream vessel.
Smile knowing that in my eyes you are truly an "elite" boat broker who I wholeheartedly endorse. After dealing with other New York and Florida boat brokers, meeting you was a refreshing change. You care about your customers. You listened to our needs and concerns, then provided honest feedback and proven product knowledge, all of which reinforced our confidence in buying from you. You are someone I respect and trust.
Chris, Sabre 38 Express - RI
"As the owner of a new boat I am amazed by the personal attention that Eric has directed toward my needs. Eric has gone above and beyond my expectations in orienting me with my new purchase, and has made himself consistently available to answer whatever questions I have had. There is no doubt that he truly cares about his clients.
Eric has also been an enormous help in assisting me with the sale of my old boat. I am extremely impressed by his overall knowledge of the industry and the energy and enthusiasm he brings to his job. I look forward to working with Eric far into the future."
Joe & Lisa, 36 Carver, MA
"This is our first boat, and we owe our positive experiences so far to Eric. He helped us understand the features we truly needed and wanted in a power boat, and worked diligently to identify boats that met our criteria. His honest assessment of boats helped make our choice easy. Eric was helpful and accessible through the entire purchase process, and shared his knowledge with us unstintingly. Eric provides an incredibly high level of service and support, even after the purchase is completed. We would definitely recommend him to anyone looking to purchase or sell a boat. "
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